Trikiya's Privacy Policy

Welcome to Trikiya. We believe your privacy is a fundamental right. This privacy policy explains how Trikiya collects your personal information, how it is used, and how your data is kept safe.

By using Trikiya's platform, you are considered to have accepted this privacy policy. Please read it carefully before registering. If you have any questions, our support team is always ready to help.

Trikiya collects various types of information from you. This is gathered in two main ways: information you provide directly, and information collected automatically when you use the platform.

• Information you provide at registration is collected directly.
• Data is collected automatically via cookies and log files while you use the platform.
• Documents uploaded during the KYC process are stored securely.
• Information shared via live chat or support tickets may also be retained.

Trikiya uses the information it collects only for specific, legitimate purposes. We never misuse your data without your consent.

• Account management: To create, verify, and secure your account.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: To analyze your usage patterns and improve the platform.
• Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Legal obligations: To meet regulatory requirements.
• Contact: To send important updates, security alerts, and promotional content (based on your consent).
• Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.

Trikiya shares information with third parties only in very limited circumstances and for specific reasons. Your data is protected in every case.

• Payment Providers: Necessary data is shared with authorized payment gateways to process transactions.
• KYC partner: With trusted verification providers for identity verification.
• Legal authorities: To the relevant authorities in response to a court order or legal obligation.
• Technology Service Providers: With server hosting, cybersecurity, and analytics providers (subject to contractual confidentiality obligations).

Trikiya uses cookies on its website to enhance your browsing experience and keep the platform functioning properly. Cookies are small text files that your browser stores on your device.

• Essential cookies: To maintain login sessions and site security. Without these, the site cannot function properly.
• Functional cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand site traffic and usage patterns (anonymized data).
• Security Cookies: To detect fraud and unauthorized access.

You can disable cookies through your browser settings. Please note that doing so may affect the functionality of some services.

Trikiya uses industry-standard security technology to protect your information. Our security systems are regularly updated and tested.

• All connections are secured with 256-bit SSL encryption.
• Payment information is stored in accordance with PCI DSS standards.
• Regular third-party security audits are conducted.
• Instant alerts are sent for suspicious login attempts.
• Two-factor authentication (2FA) is available.
• Server data is stored in encrypted form.

As a Trikiya account holder, you have a number of important rights over your own information. We fully respect those rights.

• Right to Access Your Data: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your data in a structured format.
• Right to object: You may object to your data being used for specific purposes.

To exercise these rights, contact our support team. We will respond within 30 business days.

Trikiya strictly prohibits access by anyone under 18. Our privacy policy takes a firm stance on protecting the data of minors.

• Age is verified at the time of registration.
• Additional age verification documents may be requested in suspicious cases.
• If it comes to our attention that data from a minor has been collected, it will be deleted immediately and the account will be closed.
• Parents with concerns are welcome to contact us.

Trikiya does not retain your data longer than necessary. Each type of information has a defined retention period.

• Account information: Retained for up to 5 years after account closure for legal compliance.
• Transaction History: Retained for up to 7 years in accordance with financial regulations.
• KYC documents: For a defined period following completed verification.
• Technical Logs: Automatically deleted after 90 days.
• Support Conversations: 1 year after the issue is resolved.

Trikiya's platform may occasionally contain links to third-party services. This privacy policy applies solely to Trikiya's platform. We are not responsible for the privacy practices of other websites.

Our payment partners and verification providers follow their own privacy policies. Trikiya ensures they comply with international data protection standards.

Trikiya may update this privacy policy from time to time. The date of any changes will always be clearly shown at the top of the page.

• For significant changes, notification will be sent by email or through the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend visiting this page regularly.

If you have any questions or concerns about our privacy policy, please get in touch. Trikiya's data protection team is ready to answer all your queries.

You can send any complaints or requests regarding your data protection directly to us. We take every matter seriously and work to resolve it promptly.